Tuition Office Information
For tuition issues and class
time extension
Do NOT email or call your Grandmaster or Instructor,
as
they
do not make decisions on billing, cancellations or tuition questions.
Mailing
Address:
ATC Student Services
420 N. McKinley St., #111-435, Corona, CA 92879
Hours: Monday thru Friday 9am to 5pm
1-951-898-8851
Please Leave a Message Someone Will Contact You
within 24 Hours
Email: Student Services
ATC Programs Offered
ATC offers non-discounted month to month classes and discounted programs. If you choose a discounted
(3 month, 13 month or 25 month) program, then we will require all tuition fees to be paid by the required due date. Not fulfilling
your agreement is not fair to students who received a non-discounted month to month rate. If you are not sure about your martial
art commitment, we offer non-discounted month to month classes or short term discount 3 month paid-in-full courses (No Refunds
or Cancelations).
The longer the commitment is, the bigger the discount. Ask about our discounted specials and
save up to 60% off additional family members.
Month To Month: No Discounts, No Contracts- Quit with a 30 Day Mailed Certified
Notice.
3 Month Trial Discounted Program: Pay in full (No Refunds-No Exceptions)
12 Month Discounted Program: (No Refunds - No Cancellations- No Exceptions)
24
Month Discounted Program:
(No Refunds - No Cancellations - No Exceptions)
If
you pay for any program in full, there are No
Refunds
because of the added discounts received.
ATC suggests that you only commit to a Month to Month program if you
cannot fulfill a longer term discounted program. Martial Arts are part of education, and it takes a long term commitment to
truly benefit from the learned leadership and self defense skills. ATC is fair, so if you commit to a program,
we do not cancel discounted courses.
Questions
& Answers
Question: I need to take
off some time for other activities or vacation.
Answer: As per your agreement with ATC, we reserve the right
to approve or deny extended missed classes. ATC normally only extends “class” credit due to serious illness
or vacation time. So please schedule other activities around your scheduled ATC class times, otherwise you will not benefit
from the martial art classes, and you risk your child losing motivation.
We will only approve class time extensions
with prior written notice. You will then receive a maximum of 30 days of class time extension within a
calendar year. All other missed classes can be made up during that month in an appropriate class time.
Upon approval, the classes credited will be added to the end of your existing agreement.
Any short term absences can be made up in extra classes within 90 days of the absence and must fall within your contract period.
Your tuition payments will continue to be billed and ALL TUITION IS DUE.
Class Extension Time: 12 Months = 30 days / 24 = 60 Days
Question:
My Child is doing too many activities so I need to cancel.
Answer:
ATC
Student Services is not responsible if you overbooked your child’s schedule, suddenly you do not have the time
for your child’s training or you registered them in other activities which conflict with his/ her training or make it
tough to maintain both activities.
A member/parent who thinks or acts like another activity is more important than
martial arts, is not just disrespectful to the art, but to all its Masters and Instructors. It is also impolite to fellow
classmates. This is like someone telling their football coach, “Sorry, I can’t make the practice because
I have to go to a movie.” This action just shows the member’s level of true commitment to training
and to his/ her academy. So, suddenly ATC Staff should say it’s okay to quit because of lack of commitment or parental
guidance. You made a commitment that needs to be completed. ATC has taught thousands of students, and for over
28 years we have been upfront and honest with all our members. ATC has found that if parents support their child in the martial
arts, the child will excel and find it easier to overcome training and life’s obstacles.
Some
people are not sure at the time of registration about the dedication or commitment needed to learn martial
arts. That is why ATC offers everyone a Month to Month Non Discounted Program or a 3 Month
Trial Program first to all its new members to see if they enjoy the classes and to see if they can commit to
the time needed to learn. ATC recommends these shorter term programs before anyone commits to a longer
discounted program. ATC also offers all new members discounted 12-24 month courses with free equipment or free uniforms and
a large monthly discount for signing a longer term agreement. (ATC Discounted Programs are 20% to 50% off the standard
fees offered at other martial art schools - Free Uniform - No Registration or Sign Up Fees)
If any member decided
to choose the discounted 12-24 month course and he/ she signed the paperwork, then he/ she promised to pay
that program and signed a contract that says No-Refunds and No Cancellations.
Question: I want to cancel my program.
Answer: ATC
does not cancel or give refunds so please do not call or write student services and tell them what is fair or tell them that
the instructor said you can cancel. ATC cares about its members. Just because you
have been a student for many years, does not mean you have different rules from other students. ATC Staff members follow company
policy and company rules. ATC Student Services can assist you in many ways if you are having financial issues or other special
issues, but we do not cancel discounted programs. You can also give the program as a gift to a friend or transfer it to any
non-member with ATC Student Services’ approval.
Question: That does not seem fair.
Answer:
ATC has to
operate like any good business; the electric company does not care if we are Masters and we have to pay our overhead.
So if a person bounces checks, pays late or does not fulfill his/her agreement, the academy which has limited class
space looses… and that is not fair.
What is not fair is that some
untruthful people received extra discounts and free equipment based on the discounted program "they
picked," and most of the time they practice months without paying or while bouncing checks. Their
tuition fees are months behind, or even worse, they committed to a program and had no intention of completing that program.
Then they come up with deceitful excuses why they cannot continue or why they cannot pay monies due. They call the ATC office
and ask to cancel and complain about receiving letters from Student Services. These same people do the same at every academy
in the area, defaulting on a program, bouncing checks, not paying for equipment or uniforms is stealing… and that is
not fair.
When a new member visits ATC, all Masters and Instructors
are very honest. They present the new member with several different programs at the time of registration. They
emphasize that Martial Arts and Olympic Sport training are “serious commitments” and as with any art (Dance, Music,
Painting), it takes years of training, dedication, perseverance and discipline to benefit.
ATC
has the proven track record in developing (sport & life) champions, improving grades, teaching proper self defense, leadership
skills and life skills and changing people’s lives, especially if parents and students (children & adults)
commit the time required to improve and maintain a positive mindset to learning. If your child is having a motivational issue,
we are the professionals, so call you’re Master and he/she will have a meeting with your child to re-motivate him/her.
95% of the time, it is just because the classes are more challenging and just like school, the higher you go, the more challenging
it becomes, and the more support and motivation an adult or child needs... (Read - My child wants to quit)
Please review your original paperwork.
Thank You
ATC Student Services
